ResolveHR is focussed on the client needs. It's all based on having a trusting relationship with clients. Put simply if clients don't trust you are giving them the right advice, they won't use you. We are proud of the fact that our business is based on a referral business and the bottom line is, that is based on trust.
Poor performance or poor conduct issues of employees at the workplace are difficult to manage, particularly if the incident has affected other staff. ResolveHR can assist in bringing about a speedy solution and identifying the issues that are triggering the poor performance in a process that is procedurally fair and reduces the risk to the organisation.
ResolveHR can tailor training and development needs to management and staff in the organisation. Whether this be essential training needs for legislative compliance or to bring about awareness of ‘softer’ issues that require more facilitated discussion. ResolveHR can assist to better equip management and staff with workplace tools and education.
ResolveHR can manage and take the stress out of this process for workplaces by managing the process from end to end. We are not a recruitment consultancy so we are not focused on placing people for placing sake, we are committed to helping you find the right people for your business because they have the attributes and skill set that you require.
We can't all get along all the time in the workplace, this is normal, where conflicts or grievances start becoming disruptive, a mediation session is often useful and can provide some meaningful outcomes. ResolveHR have conducted many mediation sessions for clients, let us know if we can assist in this area.
We are sometimes confronted by ‘curve balls’ and are not always sure how to deal or to communicate effective solutions back to the workplace. ResolveHR can give advice on correct pay rates, award interpretations or advice on how to best counsel an employee.
ResolveHR are experts in conducting a workplace investigation for incidents that occur. Should your business be confronted with a need to conduct a workplace investigation, ResolveHR are happy to assist you in this area and consult with you to bring about a practicable solution.
ResolveHR can be engaged to check all the paperwork in your HR area to ensure that all current procedures and written documentation (e.g. employment contracts) is relevant. We can engage with management to ensure that you have all necessary paperwork to run the people side of your business.
ResolveHR are able to assist businesses with all policy and procedures. Whether you require a specific policy that is relevant to your business or a more generic set of policy and procedures to ensure compliance and uniformity with workplace relations legislation, ResolveHR can partner with you to achieve the outcomes you are seeking.
ResolveHR is a specialist consultancy that focuses on outsourced Human Resources and Workplace Relations Solutions to the business market. Whether you are a small business of half a dozen employees to a large organisation who require sophisticated commercial workplace relations advice, Resolve HR can facilitate all your HR needs.We have worked with some of Australia’s most recognisable brand organisations from industries such as; financial services, retail, professional services and health care. Resolve HR prides itself on being able to completely understanding clients needs and desired outcomes to provide solutions that are usable, rational and achievable.
Resolve HR is owned and operated by Nick Hedges.
Nick Hedges is an accomplished Human Resources and Workplace Relations advisor. After graduating from the UNSW with a Bachelor of Arts in Industrial Relations and a Masters of Commerce with Advanced Specialisation in Human Resources, for over a decade, Nick has worked with some of Australia's most high profile companies, in the fields of finance, retail, manufacturing, professional services and health and aged care. He has proven himself to be an expert in the industry. Nick is a member of the Australian Human Resources Institute.
Nick has a wide variety of expertise, knowledge and skill. He prides himself on finding a strategically commercially viable solution for clients while minimising unnecessary risks and exposure. Nick consults with clients to understand their business requirements and brings about a practical, realistic and viable solution.
ResolveHR is focussed on the client needs. It’s all based on having a trusting relationship with clients. Put simply if clients don’t trust you are giving them the right advice, they won’t use you. We are proud of the fact that our business is based on a referral business and the bottom line is, that is based on trust.
We work however you want us to work. We are happy to consult with you at your workplace and provide onsite advice, or equally can meet you for a more casual coffee to discuss the plans for a more detailed project.
ResolveHR operate a virtual office, which keeps our overheads low and can then focus on our clients’ needs.
Resolve HR work across multi disciplined areas of Human Resources. From dealing with problematic employees that need to be performance managed to delivering specific workplace training. We also assist with recruitment of clients needs as well as being able to perform mediation services for client disputes between employees. We cover the whole gamut of areas that are involved in Human Resources.
The areas of Human Resources that we cover are listed above.
Nick Hedges has been working in the field of Human Resources since 1999 following postgraduate studies in Human Resources from the UNSW.
ResolveHR charge an hourly set fee for clients. Alternatively for bigger assignments, a project fee can be determined prior to the commencement of the project. Please call us to discuss your requirements.
We are focussed on producing commercially viable outcomes for clients. We don't address every issue as a one size fits all approach. At the end of the day, people are people, not robots, and therefore need to be respected as being people. We want to know about your business and your business needs, in doing this we form a trusting and long lasting relationship.
Nick has been the off-site HR consultant for Elevate Performance and health since day 1. He has brought a level of rigour to our contracts and systems that has been very helpful and has been available on the phone whenever we need him. It was particularly useful having Nick around for advice and guidance when we had a performance issue with a staff member – we followed Nicks advice and his process which resulted in the resignation of an underperforming member of staff.
Nick Hedges is a skilled, experienced human resources consultant. We have worked with Nick for several years, and with major clients, and continue to be impressed with his insights, professionalism and application of knowledge.
I have worked with Nick at ResolveHR for over 12 months now. At all times I have found him to be honest, consultative and focussed on delivering solutions that are commercial for our business. He is thorough with his research and his presentation is truly professional. I have no hesitation in recommending ResolveHR to any business that is looking for a professional with integrity combined with genuine customer service.