No longer is it just IQ, skills and capabilities that counts in a team member or leader. Scientific research suggests that successful leader have develop strong Emotional Intelligence skills.
Where there are people there are communication issues. Most of these challenges can be small but they can get big. Employees can sometimes be labelled by management as underperformers, troublemakers, drama queens and kings, and more. Often what really makes things difficult is talking to employees about these situations. Many owners and managers aren’t even raising these concerns at all!…
It was often said that the 21st century would promise a shining future with innovation, robots and smarter technology. For managers, it was said that this same technology would improve their business lives and help them to retain top talent. I find it interesting that companies still commit a fatal error that I expected would disappear five years ago: It’s…